Help Center
Guides & troubleshooting
Everything you need to get Product Fetch running on product-fetch.abdulrauf-khan.workers.dev.
Install the app
- Enter your myshopify.com domain on the homepage.
- Approve OAuth permissions in Shopify Admin.
- Open the app and configure your source store URL.
Link your dashboard
- Inside the embedded app, click Open dashboard.
- Sign up or sign in — your store links automatically.
- Manage imports and billing from the standalone dashboard.
Set up the Chrome extension
- Install the Product Fetch Chrome extension.
- In app Settings, copy the backend URL and generate a token.
- Paste both into the extension popup and save.
Common issues
Why does verify store say 'not on Shopify'?
Product Fetch only imports from Shopify storefronts. Amazon, WooCommerce, and other platforms are not supported.
Import failed — password-protected store?
The source store must have a public catalog. Disable the storefront password in the source store's Shopify Admin.
How do I cancel my subscription?
Open Pricing inside the Shopify app or dashboard and cancel through Shopify billing. You keep Free tier access.
Where is my data stored?
On Cloudflare D1 (encrypted at rest). See our Privacy Policy for full details.
Still stuck?
Email support@sectem.com or read our Privacy Policy and Terms.